Customer Service
Shipping & Handling Charges by Order
| Shipping Method | Cost |
|---|---|
| Standard (with $50 purchase) | FREE* |
| 2nd Day | $10.00 - $15.00** |
| Overnight | $15.00 - $20.00** |
*For shipments which do not qualify for free Standard shipping, shipping costs will be calculated based on order total.
**Shipping costs will be calculated based on order total.
| Shipping Method | TIMEFRAME |
|---|---|
| Standard | 2-5 business days |
| 2nd Day | 2 business days |
| Overnight | 1 business day |
bumbleandbumble.com orders are shipped on business days (Monday - Friday, excluding major holidays). Orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability. 2nd day and Overnight orders placed by 3PM ET will be processed and shipped the same day, depending on product availability.
Other Locations
Orders shipped to P.O. Boxes are delivered within 6-14 business days. APO/FPO/DPO and U.S. Territories are delivered within 14-21 business days of the order's ship date. Some locations in Alaska and Hawaii may take up to 14 business days. Overnight and Second Day Service is not available for orders being shipped to P.O. Boxes or APO/FPO/DPO addresses, U.S. Territories, and some locations in Alaska and Hawaii.
Signature
Please note that a signature may be required upon delivery for Second Day and Overnight shipments.
Electronic Delivery
Bumble and bumble Online eGift Cards are delivered via email. The sender’s name and email address are included for the recipient.
PLEASE NOTE:
All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.
SHIPMENTS TO FORWARDING COMPANIES
Bumble and bumble is not responsible for damage, defect, material difference, or loss that occurs to goods delivered to a forwarding company. This means that Bumble and bumble is not responsible to provide a replacement or refund for any goods delivered to a forwarding company. If you choose to use a forwarding company, we recommend requesting the forwarder refuse any packages that arrive damaged. If a package is lost or damaged after being received by the freight forwarder, it is the responsibility of the freight forwarder.