customer service
If you need assistance, please call Customer Service at 866-513-0498
or email us.

phone numbers
Product orders
866-513-0498

Salon appointments
212-521-6500

General inquiries
866-513-0498

By mail
Bumble and bumble Marketing
415 13th Street
New York, NY 10014




PLEASE NOTE:  Orders placed with Standard Service during the Holiday Season will be processed and delivered within 7-10 business days from the date of placement. Shipping confirmations will be sent via email a few days before delivery.  Check the status of your order.



Shipping / Handling Charges and Options
Shipping/handling charges per order:
ORDER TOTAL STANDARD
SHIPPING
2ND DAY
SHIPPING
OVERNIGHT
SHIPPING
$0.00 - $25.00
$25.01 - $40.00
$40.01 - $60.00
$60.01 - $80.00
$80.01 - $100.00
Over $100.00
$5.00
$6.00
$7.00
$8.00
$9.00
$10.00
$10.00
$11.00
$12.00
$13.00
$14.00
$15.00
$15.00
$16.00
$17.00
$18.00
$19.00
$20.00
See “Shipping Service Options and Delivery Times” for more details


Shipping Service Options and Delivery Times

Bumble and bumble Online orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). All orders are subject to authorization. Only authorized orders will be processed and shipped.

Below are the shipping service options and delivery times available for your Bumble and bumble Online package. Please select the option that best suits your delivery needs during “Checkout.”

Standard Service Option
  • Most orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability.
  • All orders being shipped to P.O. Box addresses, APO/FPO locations, and the U.S. Territories will be shipped via the United States Postal Service.
Standard Service Delivery Times
  • Most orders shipped via Standard Service are delivered within 5 -7 business days from the order's ship date.
  • Most orders destined for P.O. Box addresses are delivered within 5-15 business days of the order's ship date. Please note that orders being shipped to P.O. Box addresses in Alaska, Hawaii, and the U.S. territories may take longer. Please allow up to 20 business days.
  • Most orders destined for APO/FPO locations are delivered within 15-20 business days.
  • Most orders destined for U.S. Territories locations are delivered within 10-15 business days.
Second Day Service Option
  • Most orders shipped via Second Day Service and placed by 3:00 PM ET on business days will be processed and shipped the same day, depending on product availability.
  • Most orders shipped via Second Day Service and placed after 3:00 PM ET on business days will be processed and shipped the next business day, depending on product availability.
  • Second Day Service is not available for orders destined for P.O. Box, APO/FPO or U.S. Territories locations.
  • Please note that a signature may be required upon delivery for Second Day shipments.
Second Day Service Delivery Times
  • Most orders shipped via Second Day Service are delivered within two (2) business days from the order's ship date.
Overnight Service Option
  • Most orders shipped via Overnight Service and placed by 3:00 PM ET on business days will be processed and shipped the same day, depending on product availability.
  • Most orders shipped via Overnight Service and placed after 3:00 PM ET on business days will be processed and shipped the next business day, depending on product availability.
  • Overnight Service is not available for orders destined for P.O. Box, APO/FPO or U.S. Territories locations.
  • Please note that a signature may be required upon delivery for Overnight shipments.
Overnight Service Delivery Times
  • Most orders shipped via Overnight Service are delivered within one (1) business day from the order's ship date.