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customer service
If you need assistance, please call Customer Service at 866-513-0498
or email us.

phone numbers
Product orders
866-513-0498

Salon appointments
212-521-6500

General inquiries
866-513-0498

By mail
Bumble and bumble Marketing
415 13th Street
New York, NY 10014
Questions about our Bumble and Shuffle Game App
1. Can I play Bumble and shuffle on any mobile phone?
2. What happens to my Bb.Tokens after August 15th ?
3. When does my offer code from Bumble and shuffle expire?
4. Where can I submit suggestions for Bumble and shuffle?
5. Bumble and shuffle keeps crashing, what can I do?
6. Can I transfer my Bb.Tokens between iOS devices?
7. All of my completed levels and scores are gone. What can I do?
8. I downloaded Bumble and shuffle but I can’t find it on my device, what do I do?
9. I deleted Bumble and shuffle and lost all my Bb.Tokens, can I get them back?



1. Can I play Bumble and shuffle on any mobile phone?
Bumble and shuffle only works with the iOS operating system 5 and higher (iphone, ipad and ipod).


2. What happens to my Bb.Tokens after August 15th ?
Bb.Tokens are only valid through August 15th 2013. But please continue to play Bumble and shuffle for bragging rights and good times.


3. When does my offer code from Bumble and shuffle expire?
All offer codes earned from Bumble and shuffle expire on August 15, 2013.


4. Where can I submit suggestions for Bumble and shuffle?
We would love to hear what you think. Please email your comments, thoughts, hopes and dreams to: webadmin@bumbleandbumble.com.


5. Bumble and shuffle keeps crashing, what can I do?
Please first try to reboot your device by holding down sleep/wake and home buttons, that usually fixes the problem. If that doesn’t work please contact your service provider.


6. Can I transfer my Bb.Tokens between iOS devices?
No, Bb.Tokens are only valid on the device on which you earned them.


7. All of my completed levels and scores are gone. What can I do?
We are sorry to hear that. Please keep playing to earn more Bb.Tokens.


8. I downloaded Bumble and shuffle but I can’t find it on my device, what do I do?
We are sorry to hear that. Please try downloading the app again, if that doesn’t work please contact your service provider.


9. I deleted Bumble and shuffle and lost all my Bb.Tokens, can I get them back?
No, once you delete the app your Bb.Tokens are no longer valid.